Orders & Customer Service:
Please be sure that the parts you order will be usable for your application. With so many combinations of parts that could be utilized for your racing application, we are unable to verify that a specific part will work with the combination of parts you already own. Please refer to any documentation that you may have that will assist you. If you are still unsure, contact the manufacturer or our sales staff on the parts you are considering purchasing.
Quantity on hand can change at any time. Please contact us for product availability for any orders that may need to be delivered within a certain timeframe before purchasing your item.
Accepted Forms of Payment:
Payment may be made with Visa, Master Card, American Express or Paypal. In order to promptly process your order, credit card orders will be required to provide us with the correct billing address, name as it appears on the card, card number and the security code on the back of the card. Failure to provide the correct information will result in a delay in shipping your order. You will be contacted via telephone for additional information if we cannot confirm security information. We apologize for this inconvenience but this measure is taken to ensure that no card used at Baldwin Race Parts is stolen.
Baldwin Racing LLC ships only to the continental United States at this time. Packages are generally shipped within 2 days after receipt of payment (excluding weekends and holiday) and are shipped via FedEx with tracking and drop-off without signature. Orders paid for on Saturday or Sunday will be processed on the following Monday. If you prefer delivery by FedEx with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online. FedEx Standard Overnight or FedEx 2 Day are available for an additional charge on in-stock items up to 80lbs if the order is received before 2:00 PM CST Monday through Friday.
Shipping fees vary according to total cost and or weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be shipped at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
We cannot ship to P.O. Boxes.
If you have any questions regarding items that you are purchasing, please call our office for assistance 573-788-2329.
Warranty & Return Policy:
Baldwin Racing LLC will not accept any returns without prior authorization. Please call us during our normal office hours for information on returns. All parts must be in unused perfect condition in the original unaltered packaging. Baldwin Racing LLC warrants each new product to be free from defects in both workmanship and materials for a period of ninety (90) days from the date of purchase. Product in question should be returned to the dealer from which it was purchased along with the original invoice and a complete description of the problem. The product must be returned freight pre-paid; COD’s will not be accepted (customer responsible for return shipping). No parts will be reviewed for inspection if modifications have been made. If, after inspection, the part is deemed to be defective, it will be replaced or a refund check will be issued. This is the only accepted method for returning merchandise.
Purchaser also acknowledges that due to differing conditions and circumstances under which parts and equipment are installed that suitability of the items purchased rest solely on the purchaser.
Disclaimer of Warranty:
Baldwin Racing LLC makes no written, oral, expressed, or implied statement of warranty or guarantee on any product sold, other than for defects in materials or workmanship as stated previously. Baldwin Racing LLC will not assume liability for personal or property damage resulting from the use or misuse of any product we manufacture or sell, whether on the street or on the race track. Purchase and/or use of these products implies recognition and acceptance of this entire warranty and disclaimer by customer.
Monday – Friday: 8:30 AM to 4:30 PM CST
Saturday: By appointment only